Privacy Policy

1. Who is responsible for your data

The website https://moroccocamelsafaris.com is operated under the brand Morocco Camel Safaris. The main contact for privacy matters is Amar.

• Email: info@moroccocamelsafaris.com
• Phone: +212 661 683 465
• Location: Marrakech, Morocco

If you operate through a registered company or sole-trader structure different from the brand name above, you should complete this page with your full legal entity name, tax or company registration number, and registered address before publishing.

2. What data we collect

We may collect the following categories of personal data:

• Identity and contact data, such as your name, email address, phone number, and country code.
• Trip planning data, such as travel dates, destinations, number of travelers, age ranges, budget expectations, and travel preferences.
• Communications data, such as the contents of the messages you send through the contact form, email, WhatsApp, or Instagram.
• Technical and usage data, such as browser information and website activity, where analytics cookies have been accepted.

3. How we use your data

We use personal data to:

• Reply to enquiries and prepare tailored trip proposals.
• Manage pre-booking conversations and customer support.
• Improve the quality of our website, content, and trip planning process.
• Comply with legal obligations or protect our rights where necessary.

4. Legal bases

Depending on the situation, we rely on one or more of the following legal bases:

• Your consent, for example when you submit the contact form or accept analytics cookies.
• Pre-contractual measures, when you ask us to prepare a quote, itinerary, or travel proposal.
• Our legitimate interest in improving our services, website, and communications, where permitted by law.
• Compliance with legal obligations, where applicable.

5. How long we keep your data

We keep enquiry and planning data for as long as necessary to handle your request, follow up on your proposed trip, and maintain business records that are reasonably required. We may keep certain records for longer where required by law or where needed to establish, exercise, or defend legal claims.

6. Sharing of personal data

We do not sell your personal data. We may share it with:

• Trusted travel suppliers or local partners where this is necessary to prepare or deliver a trip you request.
• Technical providers who help us operate the website or manage enquiries.
• Google services used for analytics, but only when you have accepted analytics cookies.

7. International transfers

Some service providers, including Google services used for analytics, may process data outside your country. Where relevant, those transfers should be covered by contractual, organizational, or technical safeguards offered by the provider.

8. Your rights

Depending on the laws that apply to you, you may have the right to access, correct, erase, restrict, object to, or port your personal data, and to withdraw consent where processing is based on consent.

To exercise your rights, contact us at info@moroccocamelsafaris.com. We may need to verify your identity before responding.

9. Cookies and analytics

We use a consent banner to manage non-essential cookies. If you accept analytics cookies, Google Tag Manager and Google Analytics may be used to measure visits and improve the website. You can read more in our Cookie Policy.

10. Changes to this policy

We may update this policy from time to time to reflect operational, legal, or technical changes. The latest version published on this page will apply.